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We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Service team to assist you:


Email:

For product information or assistance:
products@brownservice.net

For service inquiries or assistance:
service@brownservice.net

For customer support or assistance:
support@brownservice.net

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Brown Service customers may also call our support center to contact a service representative during regular business hours:


Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:


Telephone:

Customer Service

817-284-9204
Monday to Friday: 8:00am to 6:00pm  (CST)
Saturday:             8:00am to 12:00pm (CST)

Sundays and special holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

817-284-9266


Mail:

Send your inquiries to:

BROWN SERVICE COMPANY
Attention: Customer Service
6340 Baker Blvd.
Fort Worth, TX 76118